Everything in Base, plus proactive customer feedback collection.
Includes:
Everything in Base
QR code surveys
SMS/email feedback requests
Daily CX Rundown emails
First-party customer surveys
Customer satisfaction tracking
Return/recommend likelihood tracking
Early issue detection before public reviews happen
More detailed dashboard insights
Core promise:
Catch bad experiences privately and turn more customers into 5-star reviews.
Everything in Base, plus proactive customer feedback collection.
Includes:
Everything in Base
QR code surveys
SMS/email feedback requests
Daily CX Rundown emails
First-party customer surveys
Customer satisfaction tracking
Return/recommend likelihood tracking
Early issue detection before public reviews happen
More detailed dashboard insights
Core promise:
Catch bad experiences privately and turn more customers into 5-star reviews.